Effective Date: 8/07/2025

Thank you for shopping with Allure Haven LLC. We are committed to delivering your order in a timely and reliable manner. Please review our shipping policy below for complete details on how your order will be processed and delivered.

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1. Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive a notification when your order has shipped.

• During high volume periods (e.g., sales or holidays), processing times may be slightly delayed.

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2. Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery time:

  • Standard Shipping (Domestic): 3–7 business days

  • Expedited Shipping: 2–3 business days

• We are not responsible for delays caused by carriers or unforeseen circumstances.

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3. Shipping Confirmation & Tracking

• Once your order ships, you will receive a confirmation email with a tracking number.

• You can track your order using the carrier’s website or through your account on our site.

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4. Shipping Locations

• We currently ship to:

  • All 50 U.S. states
    

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5. Taxes 

• Allure Haven LLC is not responsible for any taxes applied to your order.
  

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6. Lost or Damaged Packages

• If your package is lost in transit or arrives damaged, please contact us at support@allurehaven.org within 7 days of the expected delivery date.

• We will assist in filing a claim with the carrier and, where applicable, send a replacement or issue a refund.

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7. Incorrect Shipping Information

• Please ensure all shipping details are correct when placing your order. We are not responsible for orders shipped to incorrect addresses due to customer error.